The Better Beyond values the protection of your personal information. We recognize that you have an interest in our collection and use of your personal information via our website, which is located at https://thebetterbeyond.com (“Website”, or “The Better Beyond”). We have implemented this Website Privacy Policy in order to be open and transparent about how we collect, hold, and use your personal information.

Updated: April 2024

WHAT INFORMATION DO WE COLLECT?

VOLUNTARILY SUBMITTED INFORMATION

The Better Beyond may collect information such as names, websites and email addresses, but only if the user has offered it voluntarily and has agreed to the terms under which The Better Beyond will use it. This can take the form of opting-in to our online newsletter, commenting on a page or post, or filling out a contact form. This personal information will not be sold, rented or leased to 3rd parties.

Emails may be sent to newsletter subscribers to inform them of services or offers by us or our affiliates but only if they have specifically opted-in to receive those updates. Our subscribers are welcome to change their setting or opt-out of our newsletter at any time by clicking the link at the bottom of our communications.

AUTOMATICALLY COLLECTED INFORMATION

While using the website, The Better Beyond may log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

COOKIES

Most commercial websites such as The Better Beyond use cookies, which are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to the website.

Cookies will not identify you personally, but allow us to provide you with a more personalized experience. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used.

INFORMATION WE COLLECT FROM OTHERS

There are times when the Website may receive information about you from other sources. For example if you use a third-party software through the Website, they may transfer the information to us for fulfillment.

HOW WE USE YOUR INFORMATION

  • To respond to your comments and questions.
  • To send you newsletters and promotional emails, but only if you have opted-in to this service. With each email or newsletter, you will be given the option to opt-out of future mailings or adjust your preferences.
  • To operate and maintain the Website.
  • To track and measure advertising on the Website.
  • To protect the Website and investigate unauthorized or illegal activity.
  • To provide you with user support.
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;

THIRD PARTY USE OF PERSONAL INFORMATION

We may share your information with third parties when you explicitly authorize us to share your information.

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:

WEBSITE ANALYTICS

  • Google Analytics – This service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured. See their privacy policy.

WEBSITE HOSTING

  • Agathon Group – This company hosts and maintains my website. Please see their privacy policy.

NEWSLETTERS

  • Mail Chimp – This service is used for the delivery of email updates and newsletters. We store your name and email address for the purpose of delivering such communications.  Please refer to Mail Chimp’s privacy policy for further information. You may unsubscribe to our newsletter at any time by following the instructions which are included in e-mail that you receive.

AFFILIATE AND DISPLAY ADVERTISING

The Website is a member of several commission based affiliate marketing programs. When you make a purchase through one of these affiliate links, the third party from which you make the purchase may transfer information regarding that sale back to us. These third-party ad servers or ad networks automatically receive your IP address.

Other technologies (such as Web Beacons, cookies or JavaScript) may also be used to measure the effectiveness of their advertisements or to personalize the advertising content that you see. The Better Beyond has no access or control over these cookies that are used by third-party advertisers. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

At present, the Website is a member of the following affiliate programs. Please see each individual privacy policy.

RETARGETING ADS

From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

Unless required by law, the Website shall not use or disclose personal information that has been collected without first identifying and documenting the purpose of collection and obtaining the consent of the individual. The Better Beyond may also collect, use or disclose personal information without knowledge or consent if seeking the consent of the individual might defeat the purpose of collecting the information, such as in the investigation of a breach of an agreement or a contravention of a federal or provincial law, or as otherwise required to meet legal or regulatory requirements, such as in response to a court order or subpoena.

EXTERNAL WEBSITES

The Better Beyond contains links to other web sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to read the privacy statements of these companies when leaving our site.

Opt-Out – You may opt-out of our newsletter by using the unsubscribe link provided at the bottom. You may also request to be removed by sending a request to  tara@thebetterbeyond.

Forget – You may request that we erase or forget your personal data by sending a request to tara@thebetterbeyond.

Access – You may access the personal information we have about you by sending a request to tara@thebetterbeyondt.

Amend – You may amend the personal information we have about you by sending a request to tara@thebetterbeyond.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website (and we would never ask for this). This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships.

CHILDREN’S INFORMATION

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at tara@thebetterbeyond and we will use our best efforts to promptly remove such information from our records.

CHANGES AND UPDATES TO THE PRIVACY POLICY

We reserve the right to amend this Website Privacy Policy at any time.  If we do make changes, we will let you know by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Website to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use our Website after Privacy Policy changes go into effect, you consent to the revised policy.

CONTACT

If you have questions or concerns about this privacy policy, please contact tara@thebetterbeyond.